Privacy Policy

When you submit a contact form, request a service, or complete a purchase, we collect the information you provide directly — including your name, email address, phone number, and any details you share about your career goals or work history.

When you make a payment, your transaction is processed securely by Stripe. We do not store your credit card details on our servers.

We may also collect anonymous usage data through standard analytics tools to understand how visitors use our website and improve our services.

To respond to your enquiries and provide the services you have requested.

To communicate with you about your service, including sending drafts, updates, and completion notices.

To process payments and maintain order records.

To improve our services and better understand the needs of job seekers in the mining and resources sector.

We do not sell, rent, or trade your personal information to third parties.

We may share your information with trusted service providers who help us operate our business (such as Stripe for payment processing), but only where necessary and under appropriate confidentiality obligations.

We may disclose information if required by law or to protect our legal rights.

Any documents you share with us — including your existing resume, cover letters, or career history — are used solely for the purpose of providing your requested service.

We do not share your resume or personal documents with recruiters, employers, or third parties without your explicit consent.

You may request deletion of your documents and personal information at any time.

We take reasonable steps to protect your personal information using industry-standard security practices.

Payment information is handled entirely by Stripe, which is PCI DSS compliant.

While we strive to protect your information, no method of transmission or storage is 100% secure.

You have the right to access the personal information we hold about you.

You may request correction of inaccurate information.

You may request that we delete your personal information, subject to legal and record-keeping obligations.

You may opt out of marketing communications at any time.

Hill Work Skills uses Refereez, a third-party verification provider, to conduct candidate-led reference checks and verification checks where you choose to request them.

When you consent to a Refereez operation, limited personal information — your first name, last name, email, mobile (where supplied), current role, target role, and Hill Work Skills user reference — is shared with Refereez for the purpose of creating a candidate profile.

Referee contact details you provide are shared with Refereez only for the specific checks you request. Referee information is not shared in your Career Passport.

Refereez is a separate organisation with its own privacy policy and terms. You should review Refereez’s terms before consenting to any check.

Before any Refereez candidate creation or check request, you must give explicit, informed consent. Consent is not assumed from account registration or from a profile field.

You will see the specific information that will be sent, the check types requested, and the limitations of candidate-led checks before consenting.

Consent is versioned. The full text of the consent you agreed to is stored as a snapshot.

You may withdraw consent at any time. Withdrawal blocks future requests where operationally possible but does not falsify or erase required transaction records.

Marketing consent is separate from verification consent and is never required for checks.

Candidate-initiated checks may not replace an employer’s own recruitment, compliance or site-access process.

Completion of a check does not guarantee employment, interviews, site access, employer acceptance, or compliance acceptance.

Verification applies only to the specific item and date shown.

Referee participation is voluntary and completion cannot be guaranteed.

Employers may choose not to accept candidate-supplied checks.

Referee contact details you provide are used only for the reference checks you request.

Referee details are private and are never displayed in your Career Passport or shared publicly.

Full licence numbers are not shared with Refereez unless specifically required and consented for a particular check.

Your entire employment history is not shared unless required for a selected verification.

Detailed reference responses and background-check reports are stored by Refereez, not copied into Hill Work Skills by default.

You access detailed results through secure Refereez links. Hill Work Skills stores only candidate-facing summaries and status information.

Hill Work Skills does not store full card payment data, full medical reports, detailed police-check results, or full reference responses.

You may optionally create a secure, expiring link to share selected sections of your career record with a recruiter or employer.

You choose which sections to share. Referee contact details, detailed reference responses, and sensitive background-check reports are never included.

Share links use unguessable tokens. Only a hash of the token is stored. Links expire and can be revoked.

Each shared item displays its evidence status. The Career Passport is not labelled “verified” where only selected items are verified.

Career Passport sharing is disabled by default until tested and enabled by configuration.

Your career records, consent records, and check summaries are retained while your account is active and for the period required by law or for audit purposes.

You may request correction of inaccurate information in your career record.

Check results that have expired are retained for audit but marked as expired.

If you have any questions about this Privacy Policy or how we handle your information, please contact Martyn Hill at martyn@hillworkskills.au.